#Chapter 77: Mounting Frustrations
Abby
The day starts just as any normal day should: with the aroma of simmering tomato sauce and sizzling
bacon filling the restaurant, and the sound of happy breakfast customers wafting through the air.
But as I settle into the rhythm of another busy workday, something feels off. I can’t quite explain it, but it
almost feels as though something is electric in the air.
That’s when it happens.
I haven’t even taken my first sip of coffee of the day when Ethan is suddenly rushing into my office
faster than I thought he could even move with his leg, and there’s a look of dread on his face. Before I
can even open my mouth to speak, his words are tumbling out in a torrent of emotion.
“Abby, we’ve got a problem. Amelia West from ‘Gourmet Gazette’ is here, and she doesn’t look happy.”
My heart sinks at the mention of the infamous food critic.
“Why?” I ask, bolting up from my chair. “What happened?”
Ethan shrugs, throwing his hands up in the air. “Hell if I know. All I know is that she got her food a few
minutes ago, made a face, sent it back, and started writing in her notebook. G od, I’m such an idiot. I
didn’t even recognize her at first…”
With a deep breath, I place a hand on Ethan’s shoulder reassuringly. “It’s alright, just keep calm. Let’s
make sure everything is perfect. Double-check the specials and inform the servers. I’ll go talk to her
and see why she sent the food back.”
After taking a moment to compose myself, I head over to Amelia’s table. “Good morning, Ms. West. It’s
an honor to have you here. Is everything to your satisfaction?”
She looks up from her notebook, snapping it shut with a sour look on her face. “Where do I even start?”
she hisses. “My food was lukewarm, and I couldn’t even taste the garlic underneath the mountain of
sauce on the plate. I’ve been waiting for my coffee for fifteen minutes, and your waitress had an
attitude when I sent the food back.”
The food critic’s words send a shiver through my spine. Amelia West isn’t exactly known for being the
most lenient of food critics. If I had known that she was here, I would have served her myself.
“I’m very sorry, Ms. West,” I reply, maintaining my composure. “Your feedback is invaluable to us. I’ll be
sure to brew you a fresh pot of coffee right away, and the waitress will be disciplined accordingly. Can I
dish on
sighs, pushing her chair back. “No,
out. All I can do
This is really bad. I make a beeline for the kitchen, where Ethan is wringing his
of eggs Benedict for the
the door swings
kidding!” he says. “What do
bridge of my nose. “There’s nothing we can
Ethan, talk to whichever waitress
‘attitude’. But there’s no need to get too upset; Amelia West is just
the waitress.
entrance, returns to its normal pace; but Karl is standing off to the
is throw him a shrug and walk away, hoping that this is the
happen today.
myself. Thankfully, I’m able to lose myself in some
feels as though it’s only been five minutes that I’ve been
a knock on the
“Come in.”
Her face is red
a nasty cold. She’s got a tissue in her hand and
I thought I could manage today,
mild annoyance in my voice—not directed at her, but rather
another hitch in the day.
“Thanks, Abby.”
to make matters worse, I’ve barely been in my office for another half hour when Ben,
the doorway. He looks just as bad
I think
my hand over my face. “Try not
I let out a weary sigh and sink further into my chair. Two servers down,
the breakfast rush
leave the sanctuary of my office, heading back to the floor to help out. That’s when I
Lisa, two of our employees, locked in a
Lisa exclaims, her eyes
tables? You don’t own the floor, Lisa!”
patience wearing thin. “Mark, give Lisa
and not
in the air after they leave. I
hostess station to see
an official-looking badge on
as pleasantly as I
smile, holding
I take a look
has one more curveball up
manage, taking his outstretched hand. “We always aim
highest standards.”
first, where Ethan and the crew are wrapping
see the temperature logs, the storage areas, and
labeling on the spices.
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