Mia was furious. The strict reservation policy at Aide Castle Hotel left no room for exceptions, not even for her family.

She couldn't believe Philip dared to make such a decision. Any leak of this breach could severely tarnish the hotel's reputation.

He said nervously, "Ms. Lane, perhaps we should handle this discreetly. If you need any special arrangements, I can also help with that."

"Do you think I need your help? Who authorized you to change the guest reservations?"

Philip said nothing.

Then, Shelly chimed in, "As the manager, he has the authority to change the reservation list to accommodate my birthday banquet. I understand you're upset about us potentially jumping the queue, but you shouldn't take it out on him."

me and him. His actions had violated the Aide Castle Hotel's

be so unethical. She had explicitly stated that

an important investor banquet day, Philip dared to promise to rearrange the reservation list order. This was a slap in the face and a blatant disregard

being yelled at, Shelly felt momentarily deflated but quickly straightened up and retorted, "Mia,

line and reserve a

talk about employee guidelines is ridiculous. Rules are just pieces of paper meant to control

Seeing the situation escalating,

et

make a scene. If there are any

to attend to right now. So, please

calm things down

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