The Queen They Buried

Chapter 290

GrabCheap stormed the online shopping market at lightning speed, pioneering a new wave. By leveraging existing users to attract new ones, the GrabCheap app rocketed to the top of the app store download charts within just a month or two. Its momentum was even more unprecedented than Playzy’s launch. Every day, the platform welcomed hundreds of thousands of new users.

However, as GrabCheap soared in popularity, it naturally began to attract envy.

GrabCheap focused on the fresh produce market from the very beginning, and after the app launched, it quickly became its best–selling category. But that was where the trouble began. With perishable goods, any shipping or storage mishap could easily lead to quality issues.

Some merchants offered compensation to protect their reputation, while others were stubbornly difficult, shamelessly leveraging the platform’s massive user base with a couldn’t–care–less attitude, as if they had nothing to lose.

As a result, the platform’s negative review rate skyrocketed.

Aubree called an online meeting to address that.

In the early stages of GrabCheap’s development, there were many tasks to handle, and the customer service compensation system wasn’t fully optimized. Even so, according to Aubree’s initial projections, she never expected the number of negative reviews to get this out of hand.

was clearly a targeted attack, born of

fresh produce, which does tend to generate more compensation disputes. Birgitte, set up a dedicated

instant refund.

customer base is everything. Without shoppers, no merchant would bother selling on your platform. But once you’ve got the customers, even with the strictest rules, sellers will still

not on équal footing. Those who spend money

find people unwilling to spend, but

in place, GrabCheap’s positive feedback rate rebounded. Within just two months of its launch,

platform had achieved its

top executives like Birgitte were blown away. As key participants, they had always expected the

significant gains. With no middlemen driving

flushed with excitement as entire social feed is flooded with

is insane! It’s gone completely viral.

she was a new user, hoping she could help them “slash”