Chapter 290

GrabCheap stormed the online shopping market at lightning speed, pioneering a new wave. By leveraging existing users to attract new ones, the GrabCheap app rocketed to the top of the app store download charts within just a month or two. Its momentum was even more unprecedented than Playzy’s launch. Every day, the platform welcomed hundreds of thousands of new users.

However, as GrabCheap soared in popularity, it naturally began to attract envy.

GrabCheap focused on the fresh produce market from the very beginning, and after the app launched, it quickly became its best–selling category. But that was where the trouble began. With perishable goods, any shipping or storage mishap could easily lead to quality issues.

Some merchants offered compensation to protect their reputation, while others were stubbornly difficult, shamelessly leveraging the platform’s massive user base with a couldn’t–care–less attitude, as if they had nothing to lose.

As a result, the platform’s negative review rate skyrocketed.

Aubree called an online meeting to address that.

In the early stages of GrabCheap’s development, there were many tasks to handle, and the customer service compensation system wasn’t fully optimized. Even so, according to Aubree’s initial projections, she never expected the number of negative reviews to get this out of hand.

a targeted attack, born

main focus right now is on fresh produce, which does tend to generate more compensation disputes. Birgitte, set up a dedicated customer service team

instant refund.

your platform. But once you’ve

merchants are not on équal footing. Those who spend

will always find people unwilling to spend, but never

just two months of its launch, its user base exploded past twelve million,

e–commerce platform had achieved its

figures came out, even top executives like Birgitte were blown away. As key participants, they had always expected the project to succeed, but never

not only did low–income groups enjoy convenience and savings, but many greenhouse farmers also saw significant gains. With no middlemen driving down prices, they could now sell directly to consumers and keep all the

cheeks flushed with excitement as entire social feed is flooded with those

insane! It’s gone

she was a new user, hoping she could help them

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